Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Answer Warranty

  • Each ticket you submit to our client help and support team will be answered within up to 1 hour. All general inquiries are going to be resolved instantly. Yet, if the support request you have sent needs the aid of a competent admin technician, we’ll forward the ticket to him and will let you know about the delay.

  • Top quality support service
  • Qualified Technical Help And Support Service

  • We provide you with 24 hours a day customer support by using a ultra–fast ticketing platform integrated into your Control Panel. You could e–mail us all the time about any of the applications that come pre–installed on the virtual server, such as the selected Linux distribution, the server management panel and our in–house made Website Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • Each section of the Website Control Panel that is included at zero cost with your VPS offers an internal articles base. You’ll find a variety of in–depth how to articles and a variety of step–by–step video tutorials that display all the important website maintenance tasks. You can start using them by clicking the Help or Video keys in the top right side of each Control Panel section.