Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • The Help Center section included in Create Free Website’s Website Control Panel offers a selection of help articles and regularly asked questions. Aimed at fixing any common issue that you might possibly encounter, they are compiled by our support team of knowledgeable techs.

  • Top quality support service
  • How–To Videos

  • If you would rather watch how an action is executed or how a problem is settled, rather than just reading about it, have a look at our collection of educational video tutorials. They cover different issues and will help you quickly find your way around the Website Control Panel.

  • Intuitive help center
  • A 60–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24/7 customer service and a 60–minute ticket response guarantee. Our well–trained techs will be online 7 days a week to attend to your questions and to rectify any problem that you may possibly run into. Simply send a technical support request from the Help Center section and we will respond without any delay whatsoever.