Phone Support in Website Hosting
All our website hosting plans come with phone support 14 hrs per day even on public holidays, so if you do not have an account yet, you will be able to phone us and learn more about our services or whether we meet the system requirements for your sites. For your convenience, we have local phone lines in the United States of America, the United Kingdom and Australia, so you can contact the telephone number that is closer to you. In case you are an existing customer, we will help you timely with all the general and billing issues and with numerous technical issues in order to save you time and efforts - we are aware of the fact that sometimes it's more convenient to speak with a live person so as to get things done without delay. Of course, some matters cannot be resolved on the phone, so if this is the case you'll be able to take advantage of our ticketing system.
Phone Support in Semi-dedicated Hosting
We provide live telephone support 14 hrs daily as part of the support services for each and every semi-dedicated server package that we provide. As some issues are more complex and time-consuming, you may have to open a support ticket in case you come across such a problem, still for all your general, billing or small-scale technical issues you can always give us a call and we'll help you right away so as to save you the time you'll need to spend on creating a support ticket. Even if you don't have an account yet, you can find out if you can host your internet sites on our leading-edge cloud platform or you're able to get any other general info about our semi-dedicated solutions. We now have local phone numbers in the U.S.A., Great Britain and Australia plus a worldwide number, so that you are able to call the one which is closer to your region.