Q: Why do I have to move my website? What does web site migration involve?
A: When your present hosting provider can no longer meet the demands of your site, or when you face continuous network downtime, or if you are forced to wait for hours for the support staff to reply to you, it might be a smart idea to change your web hosting provider, i.e. to transfer all the files for your web sites along with your databases from your present provider to your new provider. At Create Free Website, we are aware that this can be difficult & time–consuming. This is why we will do all that for you at no cost!Our highly knowledgeable technical team representatives will migrate your site content from your current provider to us. Our techs have plenty of experience with web site migration and can handle anything – from a traditional WordPress weblog or Joomla™ CMS–powered web site, to a highly complex, custom–built web application.
Q: Website migration seems like lots of work. How much time will it take?
A: We strive to accomplish all web site migrations as fast as possible. Even so, we do not have a set time frame for website migrations. There are certain elements that you need to consider – the sheer size of your web site and the workload of our website migration team, etc. We always try to perform each migration in under 48 hours. With smaller websites, our staff usually manages to finish within 24 hours.
Q: Do you require anything from me before you begin transferring my site?
A: We’ll require the login information for your old hosting provider’s Control Panel and the site’s name (domain name).
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will there be any outage for my web site?
A: Your site will work just like it did before with your previous hosting provider. After we have finished the migration, your web site will be configured to work on our system and we’ll ask you to preview it. If everything is functioning properly, all you will need to do is edit the name server records pertaining to your domain. Your site will be transferred to us without any downtime.
Q: Will my old hosting provider know that I’m leaving them?
A: No. Apart from your login info for the Control Panel, we will not need anything. We will never get in touch with your hosting provider. They won’t know anything about the transfer either.
Q: Which hosting platforms do you support?
A: We can transfer your site from any hosting provider or any Linux–driven web hosting platform as long as we can access the Control Panel and there’s File Transfer Protocol access available.The only sites that we are unable to transfer are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.